Cancellation of a class by the Red Cross
The Red Cross may cancel a course if less than six (6) participants are enrolled. Participants will be notified at least 24 hours in advance if the course must be cancelled, and participants will receive a course refund or be rescheduled to another class.

In the Denver Metro region, if you ever have a doubt whether your class will be held, you may call our class status line at (303) 765-3419. The message on this line is updated daily and will give you the latest cancellation or postponement information. There are instances where 24-hour notification is not possible (due to weather for example), please check the class status line at (303) 765-3419 if you suspect your class may be cancelled due to weather.)

For other areas, please contact your local chapter for information about cancellations.

Class Refunds
No refund will be given or course rescheduled if you do not pass the course or if you fail to show up for the course without first notifying the Red Cross office.

You must give the Red Cross 24 hours advance notice of cancellations or enrollment changes.

•  If you cancel and do not reschedule, you will receive a refund of your course fee minus a $10.00 administration fee for course cancellation; if you cancel less than 24 hours before the class, you will not receive a refund of your course fee.
• If you need to reschedule, you may transfer to a new class of the same type one time for free (if you reschedule 24 hours in advance). After that, there is a $10.00 transfer fee.
• Fees may apply for transfers to a different class type and for transfers to the online program.
• To cancel or reschedule please call 303-722-7474 option 3 or email healthsafety@denver-redcross.org
• Voicemails and emails are accepted as notice for transfers or cancellations.

Late arrivals to class will not be admitted and the registration fee will be forfeited.